Our Process
At Direct Hardware Supply, we follow a comprehensive and meticulous process to ensure the highest quality standards and customer satisfaction. Here’s how we work:
- Assessment: We begin by thoroughly inspecting and evaluating all incoming equipment to determine its condition and potential value.
- Dismantling, Packing, and Transport: We handle every step of dismantling, packing, and transporting your used IT equipment, making the process seamless for you. Our careful packing ensures that all equipment is securely protected to prevent any damage during transit.
- Data Erasure: For devices containing data, we perform certified data erasure using industry-leading software, ensuring complete security and compliance with regulatory standards.
- Testing: Our in-house technicians run rigorous diagnostics on every piece of hardware, utilizing advanced testing tools like S.M.A.R.T. technology to assess the health and reliability of each component.
- Refurbishment: Any equipment that requires refurbishment undergoes repairs and upgrades, restoring it to peak operational performance.
- Quality Assurance: Before any product is approved for resale, it goes through a final round of quality checks to ensure it meets our strict standards.
- Sustainable Disposal: For items that cannot be reused or refurbished, we follow environmentally responsible disposal practices, adhering to the guidelines of The Danish Environmental Protection Agency (EPA).
Through this process, we ensure that you receive only high-quality, reliable equipment, while also promoting sustainability by minimizing electronic waste.